Resident's Information
Welcome to the Arena Apartments resident's information. You may live in an apartment and either own it yourself or rent from the owner, or you may be an owner who doesn't live in your apartment and rents it out. This section is for anyone who has an interest in the Arena, and needs more detailed information.
The Arena has a freehold status, and it is shared amongst the members of Arena Resident's Association Ltd. (ARAL), all of whom own an apartment here.
The building is managed by ARAL, who have a board of directors, and employs a managing agent, Encore Estates, who are responsible for the day-to-day running of the building.
Managing Agent
The managing agents for the Arena Apartments are Encore Estate Management.
They are employed by ARAL the management company for the freehold.
Encore are based in Nottingham and have a close working relationship with the ARAL board, which provides a positive, responsive, hands-on approach.
They are responsible for all aspects of the day-to-day running, including the concierge service, any issues with the building, managing the service charges as well as being a point of contact for the surrounding estate.
In conjunction with the ARAL board, they plan and manage projects to improve the building and ensure it's long term sustainability.
Click on the logo on the top right to access the Encore website.
Key Contacts for Encore
Angie
Arena Cleaner
Board of Directors
The Arena board of directors is formed from the members of ARAL and each share in the freehold.
Their purpose is to consider the long term needs of the Arena and drive forward the programme of continuous improvement and reductions in cost. They meet regularly with the managing agents, and hold AGM's for the freehold members.
Each director has individual responsibilities, as well as working together in small groups to deliver projects, as required.
Gary Bates
Director
Caroline Stephens
Communications
Jackie Holden
Social
Frank Knowles
Finance
Lucy Baird-Murray
Development Plan
Mac Jarand
Legal
Gary McCartan
Chairman
Jacqui O'Brien
Director
Service Charge
The Service Charge, to which
all owners make a payment,
is levied in order to pay for
things of common interest.
These include:
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Communal costs, eg concierge, buildings insurance, communal cleaning, communal electricity, etc
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Maintenance costs, eg day-to-day maintenance, refuse removal, video door entry system, etc
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Management and administration, eg management fees, audit fees, etc
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Cyclical maintenance sinking fund. The Sinking Fund is a substantial amount of money, which is maintained in order to pay for significant, often unexpected expenditures, eg a lift replacement.
Many apartment blocks do not include as many things in their Service Charge as we do at The Arena. They often pay separately for such things as redecoration, lift and car park maintenance, or a Sinking Fund. It is important to understand this when comparing your costs with other apartment blocks.
The Service Charge for the year is made up of three elements. That for the building itself is apportioned to each apartment, based on the area of the apartment in square metres. The element for the lifts is paid equally by those apartments which have access to a lift in their block; the element for the car park is split equally per parking space among those apartments that have one.
Guest Suites
Two fabulous extra rooms for your guests
at The Arena Apartments.
Cosy and comfortable with a double bed
and en-suite bathroom.
Just £50 for first night,
£40 subsequent nights.
Easy to book - phone the concierge on 07495 511858
Each guest suite consists of :
Double Bed
En-suite shower room with toilet & basin
Bed-linen, towels and bathmat
TV with radio
Tea & coffee making facilities
Chair & clothes hangers
Car parking can be arranged
Room is serviced at end of stay.
Visitor Car Parking
There are no spare spaces at The Arena,
so visitor parking is not automatically
available. If you need additional,
temporary car parking for a visitor,
please contact the concierge, who
will try to allocate a space based on
his knowledge of which spaces may
be temporarily available.
If the concierge is able to allocate you
a space, there is a nominal charge of
£3 per day.
Visitor spaces must be arranged and paid for in advance, and a visitor parking permit, issued by the concierge, must be displayed and clearly visible at all times - otherwise a £100 fine will be levied, reducing to £80.00 if paid within 14 days.
We have collected together
various documents related
to the Arena Apartments,
which may be of use to you.
Just click on the button and
it will open the document in
a new tab.
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The Welcome Pack is given to all new residents and has lots of useful information about living at the Arena.
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The Household Waste and Recycling guidance gives details on what can be recycled and where to put everything, including what to do with items which can't be left in bins.
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The Fire procedures give information about what applies to the Arena, and importantly what to do in the event of a fire.
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Water Leak Guidance to help you prevent damaging leaks, and what to do if you have a problem.
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The Lease regulations are what legally apply to all leaseholders and residents of the Arena. We recommend everyone reads them, and contact the managing agents if you have any queries. The leaseholder is required to notify our agent of any tenants resident at the Arena - use the Lease Information Form below.
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Apartment Manual is a collection of manuals that apply to the original fixtures and fittings of the Arena Apartments. Please be aware that if your apartment has had any refurbishment, some of these manuals may no longer apply.
Apartment Documents
Social and Newsletters
.
We have an active social group with regular meet ups to discuss ideas for events and events throughout the year. Please join our facebook page to find out whats on, and contribute your ideas.
The Arena Apartments Social Page
The Arena Apartments issue a newsletter for residents and leaseholders.
The last issue is recorded here.
Just click on one and it will open in a new tab.
We also have an annual residents' forum, so we can get feedback on what matters to our residents, and help make the Arena the best place to live in Nottingham. See the notes from the last forum we had.
Photo Competition 2020
There was a photo competition at the Arena with the themes Arena, Nature, City and Nottingham building. These are the selected photos for display around the Arena.
Jo Clewes
FAQ's
Arena Plan
Location
The Arena Apartments are located in one of the most historic areas of Nottingham - part of the Castle conservation area.
Ideally situated in a very quiet residential part of the city centre, the complex is just a few minutes walk from the Old Market Square at the heart of Nottingham, and is only 5-10 minutes walk from the Victoria and Broadmarsh shopping centres, The Playhouse, Royal Concert Hall, Theatre Royal, Multiplex Cinema and numerous restaurants.
All key transport links are 5-10 minutes walk away including the tram, bus stations and train station. East Midlands airport is only 30 minutes away by car. The Skylink bus stop for the airport is on the way to the Old Market Square.